Let the entrepreneur in you RISE. Have an idea or a passion you need help turning into a business? Join one of our free Information Sessions - in English or Spanish - and learn more about our online Community Business Academy. X
Rising Tide Capital

DONOR RELATIONS MANAGER

DONOR RELATIONS MANAGER

Reports to the Director of Grants Level: Manager
Type: Full-time, salary-exempt

 

POSITION SUMMARY

The Donor Relations Manager will build on existing advancement efforts and proactively support the Director of Grants, CEO, Chief of Staff, and other senior team membersl in the management of prospect and donor relationships, implementing engagement, stewardship, cultivation, and recognition activities that generate short and long-term results while deepening and diversifying RTC’s funding base.

As the primary position in charge of ensuring that donors and prospects are engaged, thanked, recognized, and invited to be a part of the larger mission, this position requires an approach that borrows best practices from client service and investor relations industries. Success in this position requires someone who possesses superior organization skills, is enthusiastic about working in collaboration with others, and has strong interpersonal skills to manage information, relationships, and activities within competing project deadlines across multiple teams. The Donor Relations Manager will report to the Director of Grants and work in coordination with additional Development and Communications team members to raise and retain the necessary funds to operate the organization and build long-term resiliency.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Donor Relations & Communications

  • Manage the day-to-day implementation of donor engagement initiatives and recognition activities.
  • Use information about donor interests to design, implement, and oversee an editorial calendar ofindividual and mass donor communications that integrates with RTC’s programs and events scheduleand grants proposal calendar. (This will be in partnership with the Communications Team.)
  • Own and manage donor cultivation and recognition calendar, leveraging RTC program events andExecutive activities to ensure that donors are experiencing deeper engagement with the mission
  • Work in close collaboration with the Director of Grants, who is responsible for overseeing fundraising operations on strategies and information tracking processes regarding acknowledgment, recognition,ongoing communications, and continued cultivation of past and current donors and members.
  • Support the Director of Grants and Executives in cultivation, direct solicitation, and stewardship ofnew major gifts, high-net-worth donors, and prospects working to ensure that each major donor and prospect has a clear strategy and timeline for cultivation solicitation and stewardship.
  • Assist the Director of Grants in creating and formalizing donor engagement and recognition plans with strategies for donors at various levels for various program ventures and capital campaigns.
  • Leveraging the knowledge capital and talents of our volunteers and donors, develop activities that better connect our staff, coaches, and clients to interested philanthropic partners
  • Support the creation of a pipeline of funding packages to proactively reach out to donors for potential support based on current and future products, services, and initiatives
  • Serve as secondary relationship manager for a portfolio of donors and prospects, helping to develop and implement cultivation strategies and maintain records (using Salesforce) of all interactions.
  • Manage assigned relationships with great thought and care to increase engagement and revenue
  • Work closely with senior leadership to understand and articulate the case for each of RTC’s programsin alignment with specific individual donor and foundation interests
  • Record donor touchpoints, interactions, and updates in the Salesforce database

Special Event Planning & Management

  • Manage donor site visits, funder briefings, and other special events throughout the year
  • Design, implement, and oversee set-up, production, and post-production of donor events with thepartnership of the Communications Team
  • Provide creative input into design and printing of programs, signage, banners
  • Assist with honoree and sponsorship research, development, and solicitation
  • Work with communications and development team to produce sponsorship and other materials
  • Develop event budgets and track income and expenditures
  • Work with Programs team to recruit RTC entrepreneurs to attend events and help create uniquedonor experiences
  • Support Director of Grants and Executives with the management of Strategic Advisory Boardmeetings and activities

QUALIFICATIONS

  • An established fundraising professional with at least 5 years of relevant non-profit development and/or communications experience
  • Superior writing, proofreading, and editing abilities; have a customer service approach to communications with donors and other VIPs
  • Well-developed organizational skills with exceptional attention to detail and follow-through; ability to manage multiple projects and priorities
  • A strong work ethic, ability to maintain and model high personal, ethical, and professional standards, as well as an outgoing and positive personality with creativity, patience, a sense of humor, and perspective
  • A passion and commitment for the mission of RTC and have a clear understanding and appreciation for poverty alleviation, micro-enterprise development, gender, and racial equity or economic development
  • Excellent analytical, written, and verbal communication and presentation skills, with proven success tailoring messages to a variety of audiences, particularly in articulating organizational alignment with donor interests
  • Ability to develop and enhance strong communications standards and workflows while working with Communications to disseminate donor-focused content across multiple mediums, including social media, newsletters, and more
  • Independent thinking with openness and excitement for new ideas; passion for a collegial team environment and working with multiple colleagues on different projects at the same time
  • An entrepreneurial spirit that thrives in a changing, fast-paced, high performing organization

MEET THE RTC TEAM

To learn more about each of the current Rising Tide Capital staff,
please visit our team page.